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Changelog

What’s live

The capability milestones running on the platform today. Dated release entries begin here with the next release.

AMP Cortex does not publish a version history yet, so this page does not invent one. What follows is what the platform does today, drawn from the same published facts as the feature detail and llms.txt. When numbered releases start shipping, they land at the top of this page with real dates.
  1. AI AgentsLive

    AI voice agents as first-class extensions

    Agents are citizens of the phone system rather than a bolt-on. They hold real extension numbers in the 8001–8999 range and behave like any other endpoint on the PBX.

    • Direct-dial extensions in the 8001–8999 range
    • Join call queues, receive transfers, and handle voicemail
    • Escalate to a human with the call context attached
    • ElevenLabs conversational AI over a SIP trunk and WebSocket bridge
  2. MSP ConsoleLive

    Multi-tenant management for MSPs

    One console runs every client. Tenants are isolated in the database by row-level security rather than by application filtering alone.

    • Per-tenant SIP domains, AI agent pools and dashboards
    • White-label branding on Professional and Enterprise
    • Stripe billing per tenant
    • Unlimited extensions and agents on Enterprise
  3. AnalyticsLive

    CallScrub analytics in the platform

    Call analytics is a native subsystem, not an integration bolted on afterwards. Recordings land in S3 with quality metrics attached.

    • Transcription, sentiment analysis and agent scoring
    • Call recording with MOS, jitter and packet-loss metrics
    • Cradle-to-grave call tracing for troubleshooting
    • Call queue wallboard with live agent state
  4. TrustLive

    HIPAA compliance mode

    Compliance mode is part of the platform on every plan that needs it, and the agreement that covers it is published rather than gated behind a sales call.

    • AES-256 encrypted recordings and immutable audit logging
    • Tenant isolation by database row-level security
    • A signed BAA at no extra charge on Professional and Enterprise
    • SOC 2 Type II readiness, with the attestation still in progress
  5. TelephonyLive

    Numbers, porting and 10DLC SMS

    Bring the numbers you already have, or claim new ones and start the same day. There are no setup fees and no markup on carrier fees.

    • Free number porting on every plan, most complete in 3–7 business days
    • Temporary numbers work from signup while a port runs
    • Unlimited US and Canada calling on every plan
    • SMS with 10DLC campaign registry compliance and group SMS